4G Ubox cam added to mobile failed or cannot turn into a blue light?
Q: 4G Ubox cam cannot turn into a blue light?
For Ubox 4G solar cameras, the blue light indicator means the GSM SIM is online, after the GSM SIM online, then you can config the cameras, this is the necessary and important step for Ubox 4G cameras, if the blue indicator is not on, this means GSM SIM card is not online and you also can’t add it the cam to APP successfully.
Here is the troubleshooting.
1. There is no suitable APN information in the area where the machine is located. It is necessary to read the log file of the machine and install the SIM card into the mobile phone. Screenshot
APN information was sent back to the original factory for analysis.
2. The UID number of the machine is lost, and the machine cannot be connected to the network. It is necessary to read the log file of the machine and send it back to the original factory for analysis.
3. The machine software is upgraded incorrectly. It is necessary to read the machine log file and send it back to the original factory for analysis.
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Written by Anky Technology Co., Ltd.
Anky Technology Co., LTD is a professional manufacturer of 4g wifi ubox app solar security cameras, tuya smart app 4g wifi solar security cameras, 30X optical zoom 4G WiFi solar security cameras, Hikvision-special solar power supply systems, etc.
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