FAQ For 4G WiFi Security Camera

FAQ For 4G WiFi Solar Camera

Q: How to choose 4G version solar camera or WiFi version solar camera?
A: No wifi, neither no power, take 4G version camera.
Have wifi but no power, take wifi version camera.

Q: Does the solar camera support both 4G and WiFi?
A: No, It’s doesn’t support 4G and WiFi both, 4G solar cam only supports SIM card to connection, and WiFi solar camera only supports wifi wireless connection.
That says 4G solar camera can not connect wifi wireless, WiFi solar camera has no SIM card port and doesn’t support SIM card connection.

Q: Does the 4G solar camera/4G camera will keep recording video if the 4G SIM card data band is expired?
A: Yes, The 4G solar camera will keep recording and working when the 4G SIM card data bands is expired.
It will auto recording the video to the SD card once PIR motion is detected, just you can not remote view or playback if the 4G SIM card data band is expired, but no problem, you can pay the data bands fee for the sim card later and remote view and playback the record in SD card.

Q: What are your 4G GSM frequency bands for the 4G  camera? Does your 4G camera support our country’s GSM SIM card? Can your 4G camera work in our country?

A: Our 4G Cameras/4G routers support any country’s frequency bands SIM cards, we have different 4G versions for different frequency bands and different countries’ SIM cards, Here below is the global 4G frequency bands list FYR.

If you are not sure which 4G version is for your country, Pls. let’s know which country you sell to before ordering so that we can recommend some suitable products for you. 

Q: How to order it?
A: Please click the Inquiry button and submit your inquiry, Our sales will Quote and guide the order.

Q: How to pay for it?
A: T/T(Bank wire), Paypal, West Union, Moneygram, Credit card, etc are available.

Q: How long time can I get it?
A: We will deliver it via international expresses like FedEx, DHL, Aramex, and UPS door to door, Normally will take 4 or 5 days to arrive at your office.

Q: What’s the warranty?
A: We provide a 12-months warranty for our products.

Q: Can you provide technical support?
A: Yes, We will help you with setup, Application, Replacement, Repair, etc.

Q: Can you provide OEM/ODM service?
A: Yes, OEM/ODM is welcomed.

Q: What’s your price term?
A: FOB-Shenzhen

Q: What’s your lead time?
A:3~5days for trial orders, and 5~15days for bulk orders.

If you don’t have any idea about solar camera products, Pls. don’t hesitate to contact us!

We will recommend suitable products for you according to your demand!


Our email: sales@cctvsolarcam.com


Written by Anky Technology Co., Ltd.  

A professional 4G WiFi solar camera enterprise located in Shenzhen China!